The head office, which serves as Air Transat’s main corporate site, is in charge of overseeing the airline’s operational and strategic initiatives. Customer service, network planning, human resources, and safety compliance departments are all overseen by the headquarters as well. Furthermore, it supports efficient communication and decision-making by acting as the cornerstone of the airline’s organizational structure.

Details of Air Transat Corporate Headquarters

Fliers can speak with executives at Air Transat’s headquarters about flight-related issues. The following are this body’s contact details:

Address:5959 Boulevard de la Côte-Vertu, Saint-Laurent, Montréal, Québec H4S 2E6, Canada
Alternative Address:5959 Chemin Côte-Vertu Ouest, Montréal, Québec H4S 2E6, Canada
Contact Number:+1-877-872-6728
Office Hours:24 hours
Email ID:information@airtransat.com
Official Website:https://www.airtransat.com/
Facebook:https://www.facebook.com/AirTransat/
Twitter:https://x.com/airtransat
Instagram:https://www.instagram.com/airtransat/
YouTube:https://www.youtube.com/@airtransat

Issues Handled at Air Transat HQ

Here is an overview of some queries handled at the Air Transat Headquarters:

Reservation modificationRefund processing request
Charger flight inquiriesGroup travel coordination
Loyalty program supportBaggage claim and voucher issues
Corporate travel solutionsFlight schedule changes
Flight cancellation assistanceSafety and security compliance

Executive Customer Service Contacts of Air Transat Head Office

Air Transat has multiple executives at its headquarters to resolve passengers’ queries and manage operations. Some of these are highlighted here:

NameDesignation
Annick GuerardPresident and Chief Executive Officer (CEO)
Jean-Francois PruneauChief Financial Officer (CFO)
Sebastian PonceChief Revenue Officer (CRO)
Simon LavoieVice President, Flight Operations
Marc-Philippe LumpeChief Operating Officer (COO)
Susan KudzmanChair of the Board of Directors
Danielle BoisvertPresident

Map of Air Transat Main Office

Passengers can use the following map to find Air Transat’s Main Office in Montreal.

The head office of Air Transat is in charge of directing the airline’s general course and guaranteeing efficient departmental cooperation. Additionally, it is crucial to maintaining regulatory compliance, service quality, and efficient airline operations throughout its worldwide network, from operational management to customer service.

FAQs

Where is the main office of Air Transat?

The main office of Air Transat is situated in 5959 Boulevard de la Côte-Vertu, Saint-Laurent, Montréal, Québec H4S 2E6, Canada.

Does the main office deal with concerns from customers?

Yes, the main office is able to handle consumer complaints that have been escalated.

Can I go to the Air Transat headquarters without a reservation?

It is best to make an appointment in advance of your visit to the head office.

Can I ask the head office about group reservations?

Indeed, inquiries about group travel can be sent to the appropriate departments.

Can I submit a request for compensation through the head office?

Yes, relevant departments at the HQ are able to assess compensation claims.