The head office, which serves as Air Transat’s main corporate site, is in charge of overseeing the airline’s operational and strategic initiatives. Customer service, network planning, human resources, and safety compliance departments are all overseen by the headquarters as well. Furthermore, it supports efficient communication and decision-making by acting as the cornerstone of the airline’s organizational structure.
Details of Air Transat Corporate Headquarters
Fliers can speak with executives at Air Transat’s headquarters about flight-related issues. The following are this body’s contact details:
| Address: | 5959 Boulevard de la Côte-Vertu, Saint-Laurent, Montréal, Québec H4S 2E6, Canada |
| Alternative Address: | 5959 Chemin Côte-Vertu Ouest, Montréal, Québec H4S 2E6, Canada |
| Contact Number: | +1-877-872-6728 |
| Office Hours: | 24 hours |
| Email ID: | information@airtransat.com |
| Official Website: | https://www.airtransat.com/ |
| Facebook: | https://www.facebook.com/AirTransat/ |
| Twitter: | https://x.com/airtransat |
| Instagram: | https://www.instagram.com/airtransat/ |
| YouTube: | https://www.youtube.com/@airtransat |
Issues Handled at Air Transat HQ
Here is an overview of some queries handled at the Air Transat Headquarters:
| Reservation modification | Refund processing request |
| Charger flight inquiries | Group travel coordination |
| Loyalty program support | Baggage claim and voucher issues |
| Corporate travel solutions | Flight schedule changes |
| Flight cancellation assistance | Safety and security compliance |
Executive Customer Service Contacts of Air Transat Head Office
Air Transat has multiple executives at its headquarters to resolve passengers’ queries and manage operations. Some of these are highlighted here:
| Name | Designation |
|---|---|
| Annick Guerard | President and Chief Executive Officer (CEO) |
| Jean-Francois Pruneau | Chief Financial Officer (CFO) |
| Sebastian Ponce | Chief Revenue Officer (CRO) |
| Simon Lavoie | Vice President, Flight Operations |
| Marc-Philippe Lumpe | Chief Operating Officer (COO) |
| Susan Kudzman | Chair of the Board of Directors |
| Danielle Boisvert | President |
Map of Air Transat Main Office
Passengers can use the following map to find Air Transat’s Main Office in Montreal.
The head office of Air Transat is in charge of directing the airline’s general course and guaranteeing efficient departmental cooperation. Additionally, it is crucial to maintaining regulatory compliance, service quality, and efficient airline operations throughout its worldwide network, from operational management to customer service.
FAQs
The main office of Air Transat is situated in 5959 Boulevard de la Côte-Vertu, Saint-Laurent, Montréal, Québec H4S 2E6, Canada.
Yes, the main office is able to handle consumer complaints that have been escalated.
It is best to make an appointment in advance of your visit to the head office.
Indeed, inquiries about group travel can be sent to the appropriate departments.
Yes, relevant departments at the HQ are able to assess compensation claims.
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