Air France Headquarters is at 45 Rue de Paris, 95747 Roissy CDG, Tremblay-en-France, France. At this office, the airline makes important decisions related to its services. These include flight operations and network planning. In other words, it helps determine how the carrier runs its flights, manages routes, and coordinates services across its global network.

Contact Details of Air France Headquarters

Customers can get in touch with the authorities of Air France HQ by using the details below. Apart from the address and email ID, they can also use social media platforms.

Address:45 Rue de Paris, 95747 Roissy CDG, Tremblay-en-France, France
Contact Number:+33 9 69 39 36 54
Office Hours:Monday to Friday from 9:00 AM to 5:00 PM local Paris time
Email ID:contact.en.us@airfrance.fr
Website: https://wwws.airfrance.fr/
Facebook:https://www.facebook.com/airfrance/
Twitter:https://x.com/AirFrance
Instagram:https://www.instagram.com/airfrance
YouTube:https://www.youtube.com/airfranceonair

Queries Handled at Air France HQ

Certain issues requiring higher-level review are managed at the main office of Air France. Hence, visitors can approach the office’s staff and get their issues resolved.

Service complaintsMileage issues
Lost baggageLoyalty program
Group bookingsDelayed baggage
Corporate travelCompensation claims
Ticket disputesSchedule changes
Refund requestsSpecial assistance
Travel feedbackCustomer escalations
Media inquiriesBusiness partnerships
Sponsorship requestsRecruitment concerns

Executive Customer Service Contacts of Air France

As the head office of Air France oversees all critical matters, customers can visit this office to issue complaints. For the same reason, some executives are mentioned below.

NameDesignation
Anne RigailChief Executive Officer
Benjamin SmithChair of the Board of Directors
Olivier JanicaudExecutive Vice President, Corporate Secretary of Air France
Henri HourcadeSenior Vice President, France North
Patrice TizonExecutive Vice President, Human Resources
Eric CaronExecutive Vice President In-Flight Services, Air France
Guy ZackladManaging Director of Servair

Map of Air France Head Office

The interactive map of Air France helps in locating the corporate office of Air France without any hassle. It shows step-by-step directions to reach the office.

In sum, from overseeing flight planning to making corporate decisions, the Air France Head Office ensures the smooth functioning of the airline. Also, customers can use the available contact channels to ask for assistance, share feedback, or resolve travel-related issues.

FAQs

What is the address of Air France Headquarters?

The address of Air France Headquarters is 45 Rue de Paris, 95747 Roissy CDG, Tremblay-en-France, France.

Can I request a ticket refund through Air France HQ?

Yes, refund-related issues that require additional review can be addressed through the main office of Air France.

Does the Air France corporate office manage the Flying Blue loyalty program?

The main office of Air France assists with escalated Flying Blue membership and reward-related concerns.

Can flyers request special assistance through the head office of Air France?

Yes, the main office of Air France can help guide flyers regarding special travel assistance requests when necessary.

Does the Air France HQ assist with lost/delayed baggage claims?

Yes, customers can contact the main office of Air France regarding baggage concerns.