The Aeroflot office is located in Astana, Kazakhstan. At this office, passengers in and around the city can get reliable assistance from trained professionals of this Russian airline. They can visit this place during business hours to get information about travel-related issues. Also, they can communicate with them via phone or email.

Aeroflot Astana Office Details

Customers can get support from the Aeroflot office in Astana by using the contact details mentioned below.

Address: ZO5H9A9, Republic of Kazakhstan, Astana city, 12, Kunaeva street, VP-8

Contact Number: 8-800-444-55-55

Office Hours: Monday to Sunday : 24 Hours

Email: callcenter@aeroflot.ru

Official Website: https://www.aeroflot.ru/

Astana Airport Details

Issues encountered before taking flights can be resolved at the airports. Hence, Aeroflot travelers from Astana can ask about them at Astana International Airport.

Name:Astana International Airport
Terminal: Terminal 1 (T1)
Address:Qabanbay Batyr Ave, Astana 020000, Kazakhstan
Telephone:+7 7172 70 29 99
Airport Code:NQZ

Aeroflot Headquarters Details

At Aeroflot Headquarters, a visitor can inquire about issues that require senior oversight. In addition to the same, he/she can request assistance and seek clarification.

Address:1 Arbat St, Moscow, 119019, Russian Federation
Phone Number:+7 495 223-55-55

Inquiries Handled at the Astana Office of Aeroflot

On a daily basis, numerous issues are resolved by the staff of Aeroflot in Astana. In this city office, visitors can ask about the following concerns.

Ticket cancellations and refund requestsTravel date changes
Updates on flight schedulesSupport for delayed/lost/damaged luggage
Baggage allowance policiesSeat upgrades
Flight ticket reservations and bookingsCheck-in procedures and boarding guidance
Assistance for passengers with special needsPet travel regulations
Group or corporate travel bookingsVisa and travel documentation guidance

Facilities Provided at Astana Office

For a comfortable environment, Aeroflot office’s visitors in Astana may have the following amenities.

Dedicated service countersSeating and waiting areas
Air-conditioned office spaceInformation and support desks
Access to the nearby transport modeParking facilities around the complex

Map of the Aeroflot in Astana

To know the directions of the Astana office, a visitor can use its interactive map. This map shows them the best route to reach this place.

List of all Aeroflot Offices.

Customers can take support from Aeroflot Astana office to have comfortable journeys. Here, they can talk to professional staff and get their problems solved.

FAQs

What is the location of Aeroflot Astana office?

The location of the Astana office is ZO5H9A9, Republic of Kazakhstan, Astana city, 12, Kunaeva street, VP-8.

How to arrange group bookings at the Astana office?

By visiting the office in Astana, passengers can arrange group bookings. They can get support for available fares, seating arrangements, and special services for groups.

Can I request a seat upgrade at the Astana office of Aeroflot?

Indeed, flyers can request seat upgrades at the Astana office. Also, they can get information about seat options, eligibility, and additional charges.