The Aeroflot office is located in Astana, Kazakhstan. At this office, passengers in and around the city can get reliable assistance from trained professionals of this Russian airline. They can visit this place during business hours to get information about travel-related issues. Also, they can communicate with them via phone or email.
Aeroflot Astana Office Details
Customers can get support from the Aeroflot office in Astana by using the contact details mentioned below.
Address: ZO5H9A9, Republic of Kazakhstan, Astana city, 12, Kunaeva street, VP-8
Contact Number: 8-800-444-55-55
Office Hours: Monday to Sunday : 24 Hours
Email: callcenter@aeroflot.ru
Official Website: https://www.aeroflot.ru/
Astana Airport Details
Issues encountered before taking flights can be resolved at the airports. Hence, Aeroflot travelers from Astana can ask about them at Astana International Airport.
| Name: | Astana International Airport |
| Terminal: | Terminal 1 (T1) |
| Address: | Qabanbay Batyr Ave, Astana 020000, Kazakhstan |
| Telephone: | +7 7172 70 29 99 |
| Airport Code: | NQZ |
Aeroflot Headquarters Details
At Aeroflot Headquarters, a visitor can inquire about issues that require senior oversight. In addition to the same, he/she can request assistance and seek clarification.
| Address: | 1 Arbat St, Moscow, 119019, Russian Federation |
| Phone Number: | +7 495 223-55-55 |
Inquiries Handled at the Astana Office of Aeroflot
On a daily basis, numerous issues are resolved by the staff of Aeroflot in Astana. In this city office, visitors can ask about the following concerns.
| Ticket cancellations and refund requests | Travel date changes |
| Updates on flight schedules | Support for delayed/lost/damaged luggage |
| Baggage allowance policies | Seat upgrades |
| Flight ticket reservations and bookings | Check-in procedures and boarding guidance |
| Assistance for passengers with special needs | Pet travel regulations |
| Group or corporate travel bookings | Visa and travel documentation guidance |
Facilities Provided at Astana Office
For a comfortable environment, Aeroflot office’s visitors in Astana may have the following amenities.
| Dedicated service counters | Seating and waiting areas |
| Air-conditioned office space | Information and support desks |
| Access to the nearby transport mode | Parking facilities around the complex |
Map of the Aeroflot in Astana
To know the directions of the Astana office, a visitor can use its interactive map. This map shows them the best route to reach this place.
List of all Aeroflot Offices.
Customers can take support from Aeroflot Astana office to have comfortable journeys. Here, they can talk to professional staff and get their problems solved.
FAQs
The location of the Astana office is ZO5H9A9, Republic of Kazakhstan, Astana city, 12, Kunaeva street, VP-8.
By visiting the office in Astana, passengers can arrange group bookings. They can get support for available fares, seating arrangements, and special services for groups.
Indeed, flyers can request seat upgrades at the Astana office. Also, they can get information about seat options, eligibility, and additional charges.
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